Post-Sales Support

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Expert training and support from knowledgeable technicians.

We have experts in major IT products that can create a customized training program for your staff to ensure that your newly implemented solution is integrated properly.

  • Microsoft
  • Cisco
  • Dell
  • Virtualization (VMWare and more)
  • many more...

Our experts will create a training strategy for your new solution, and help your people become able to use the solution effectively.

It can take several forms:

  • Online training
  • In-house training
    • Admin (technical)
    • End-user (non-technical)
  • Configuration of devices / software
  • Configuration of access and administration

note: The points above are just a basic high-level outline of some areas that training can touch on.

Actual training would also touch on specific areas of your own installation, as well as in-depth use and configuration of any software and hardware items, or even as specific a deep-dive as required.

  • Daily administration of the system
  • Best practices for your solution
  • Software use and updating
  • Adding users and provisioning them
  • Restricting user access
  • Troubleshooting the network
  • Knowing when an upgrade is needed

 

 

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Optrics is an engineering firm with certified IT staff specializing in network-specific software and hardware solutions.

Contact Information

6810 - 104 Street NW
Edmonton, AB, T6H 2L6
Canada
Google Plus Code GG32+VP
Direct Dial: 780.430.6240
Toll Free: 877.430.6240
Fax: 780.432.5630
Copyright 2025 © Optrics Inc. all rights reserved.